Shipping policy

All shipments are processed within one working day of receipt of the order. You will be notified by email when your package is leaving.

If the product is available in stock, the goods will be delivered in 24/48 hours.
If the product is not available in stock, the goods will be delivered in a maximum of 15 working days.

We rely on GLS, you can track your package directly on the page of summarygo of your order.
Shipping costs vary according to the weight of the products purchased and are always visible on the shopping cart page. TRANSPORT IS ALWAYS FREE WHEN IT IS INDICATED IN THE ADVERTISEMENTS. In exceptional cases, there may be supplements for very disadvantaged areas or for islands that are difficult to reach.

Please note that the parquet or other material is unloaded at the customer's home without porterage and without discharge to the floor, whatever it is. The unloading on the floor or the hydraulic tail lift are accessory costs and are not included in the offers with free transport, they can also be requested separately with additional cost to be agreed with the Eternal Parquet shipping office. Please note that if the purchased product starts from the manufacturer's warehouses and not from the central warehouses of Eternal Parquet, the same manufacturer may not have these additional services even for a fee.

FREE TRANSPORT IS RELATED ONLY TO SHIPMENTS ON ITALIAN TERRITORY, for shipments to the rest of Europe and the world transport is calculated by the shipping service of Eternal Parquet at the prior request of the customer.